Reception & Phone Support. CPP personnel provide telephone reception support covering tasks that include operation of various busy, multi-line switchboards. This support role also involves meeting coordination, arranging visitor parking, hotel desk scheduling for non-resident staff, coordinating and preparing agendas and read-ahead materials, drafting briefing slides, preparing minutes, action item management, electronic documentation control, maintaining sign-in log for visitors, and handling FedEx, UPS, and DHL shipments and deliveries.

Correspondence & Reporting. Typical tasks include the following: recording meetings and/or taking minutes; providing meeting minutes to participants and other stakeholders, as required; coordinating and preparing agendas and read-ahead materials for briefings and meeting requirements; drafting briefing slides; coordinating briefing/meeting requirements to include conference room scheduling, visitor parking, and office space scheduling; handling document receipt, transmittal, storage, and disposition of correspondence; handling document receipt, transmittal, storage, accountability, and destruction of classified material.

Scheduling. CPP Team Members schedule and coordinate meetings for all levels of client staff, including coordinating the receipt and delivery of meeting read-ahead materials; attending meetings, as required, to take meeting notes and produce minutes/summary of Action Items from the meetings; formatting and preparing/drafting correspondence per DoD standards, including: coordination, transmittal, receipt, and storage; taking messages; and assisting with visitors.

Security Administration. CPP Team Members are responsible for entering new records and assisting in the maintenance of Employee Databases; issuing and controlling visitor badges; maintaining key assignments and regulating building access privileges; issuing official DoD Identification Cards, IAW DoD Directive 5200.2-R Personnel Security Program and DoD Directive 5200.08-R and DoD Physical Security Program. This function also includes supporting the government personnel tasked with implementing the physical security plans, issuing visitor and Defense Biometric Identification (DBIDS) cards, as necessary, and providing physical access to individuals by entering their Identification Cards into the Physical Access Control Systems. CPP personnel also provide escorts for visitors where necessary.

Graphics Support. CPP provides graphics support, including presentations, organization line diagrams/org charts, web site layout, and general content design support.

Document Control. CPP Personnel have the technical and administrative skills to access and interpret the clearance and investigative data contained in DoD Systems, including iIRR, Defense Central Index of Investigations (DCII), Joint Personnel Adjudication System/Joint Clearance, and Access Verification System (JPAS/JCAVS).  We address all aspects of document and file control and access, and are responsible for record transmittal, storage, digitization, accountability, classification, microfiche filing, and destruction when beyond retention. We assist in processing Freedom of Information Act/Privacy Act (FOIA) requests, and routine use requests received from other Defense Department Components, Federal agencies, and State or local law enforcement entities.